Cantrav
The Cantrav Philosophy
We recognize that our clients' challenge is to motivate, invigorate and inspire. Our mission is to understand our clients' needs and execute their vision. Our culture is positive and proactive. Our passion for the destinations we serve is only matched by our commitment to client service. We offer our clients the empowerment of partnering with a destination services manager with extensive local knowledge, supported by an entire service delivery team. By virtue of our professionalism and expertise we become a trusted ally.
The Cantrav Core Values
We are guided by our personal honesty and integrity.
We are accountable and we keep our promises.
We encourage innovation and reward entrepreneurship.
We work hard and reward hard work.
By respecting each other, we will respect our customers.
Service Delivery Teams
Our Service Delivery Teams put our client-focused philosophy into action; they are the foundation of our success. The team approach offers our clients the benefit of one point of service interaction, supported by a broad range of knowledge and skills. Our team members are trained to respond to our clients' needs, on their terms, quickly and with flexibility. These one on one relationships ensure that each program is built on a strong foundation.
Leadership
At Cantrav Services, we measure our success by the strength of our relationships. Our leadership team is responsible for ensuring that our clients feel valued as our partner, and trust our destination knowledge. These client-focused professionals lead by example; their energy and enthusiasm set the tone, from the top down.
Supplier Partners
We have built strong relationships with our suppliers by maintaining open and honest communication; as a result we are able to negotiate better on behalf of our clients. Our clients benefit directly from our leverage with suppliers and our value-added destination knowledge. By effectively managing our supply chain, we are able to offer our clients access to the newest attractions, the best table in the house and exclusive entertainment.
Unconditional Service Guarantee
Implicit in the Cantrav Services Partnership: value-added, creative and budget conscious proposals; concise client communication; flawless program delivery and no surprise billing.
The Cantrav Service Guarantee is simple. If any program element Cantrav Services has proposed and operated on your behalf does not satisfy you as described, communicated and contracted, Cantrav Services will eliminate our fee on that program element.
The Cantrav Services Partnership is a "Value added service proposition: the strength of our partnerships is based on the Cantrav team that delivers these services."
U-CAN, University of Cantrav
To empower our teams we have created specialized training modules, which ensure that all service delivery managers are fully equipped to deliver our products and services. The modules encompass successful relationship development, program planning, supplier relations and operations. They include transportation and tour development, food and beverage management and event design.
References
We may be Canada's premier destination manager, but we never take our clients' business for granted. We are constantly striving to improve our services, hone our knowledge and sharpen our delivery.
Awards and Accolades
While the greatest reward is a satisfied client, we also welcome industry recognition. When our peers deem us "The Best Conference and Incentive Organizer" six times, then we know we're doing something right. We were also very proud to be awarded "Best Corporate Event and Production" by Special Events Magazine.
Testimonials
At Cantrav, our clients become our true partners. We work with them to create a program, event or conference that is tailored to meet their specific needs.
"Everything went perfectly well, your team as precise as Swiss clockwork. It will be difficult to top Vancouver next year."
-Dr. Andreas Offerman, Porsche
Ludwigsburg, Germany
"Our hip to be Square event will go down in history as one of the best ever! All your ideas and beautiful creations made that evening a complete success!!"
-Michele Samoulides, Oracle Corporation
Redwood Shores, California
"I was impressed with the energy, creativity and attention to detail that your team demonstrated in helping us to pull together a program that provided a unique and memorable experience for our guests."
-Kent Kawaguchi, Safeco
Seattle, Washington
Cantrav Gives Back
Cantrav is committed to sharing within the communities we operate and live.
Cantrav supports Varity, the Children's Charity
Their mission is to raise funds and distribute grants throughout British Columbia to inspire hope, enrich lives, and build a better future for children who have special needs.
Cantrav supports the Union Gospel Mission
The Union Gospel Mission is a non-profit urban relief organization serving Metro Vancouver, providing hope for the hungry, hurting and homeless since 1940.
Cantrav's Spirit Bear Adoption
The spirit bear is a genetically unique subspecies of the North American Black Bear, found only in the temperate rainforests of Canada's West Coast. These mystical white bears number less than 200 and conservation of their natural environment is essential to their survival. Cantrav has made an ongoing commitment to adopt one of these mystical bears on behalf of our clients and destination partners. While we strive to be leaders in our industry, we feel that it is equally important to act as leaders in the community; therefore we are extremely proud to be the first company in the world to have facilitated an adoption of a spirit bear.
- Christmas Bureau family adoption program
- Food for the Hungry-homelessness and street projects; volunteer and financial support
- Child Foundation - annual volunteer event planning
- Breast Cancer Foundation - charity and volunteer support
- Mennonite Central Committee - Worldwide relief-financial commitments
Environmental Responsibility
Cantrav recognizes that with the privilege of living in and bringing guests to one of the world's most beautiful destinations comes the responsibility to ensure the sustainability of our environment. All transportation utilized by Cantrav uses equipment that discharges the least possible amount of harmful emissions on a per customer, per use basis, and we have a strict Re-use, Reduce, Recycle and Rethink policy in each of our offices.
Cantrav Gives Back
Cantrav Services is always seeking out enthusiastic, career-minded individuals. If you are disciplined and possess integrity and a passion for destination management, then we would like to hear from you. Please note that we will keep all personal information confidential.
Full-Time Positions
We consistently update our web-site as full time positions become available; however, if you do not see a specific position to which your skill set is suited, we would encourage you to send us your resume at careers@cantrav.com.
Part-Time/Seasonal Positions
We are always looking for enthusiastic, outgoing team players to act as program staff during our busiest seasons. These positions offer flexible hours, varying responsibilities and the opportunity to work in diverse environments. If you are interested in learning more about seasonal work with Cantrav Services, please e-mail seasonal@cantrav.com.
Green Client Services
Cantrav supports clients in conducting programs with the highest level of integrity, and in an ethical and environmentally responsible manner. We appreciate that our clients are aware of and are practicing sustainability in their organizations, and we undertake many program initiatives that aim to reduce waste and factor in the environment on all levels. Our outdoor events are designed and conducted in such a manner as to leave no footprint on the natural environment. We also facilitate corporate social responsibility and teambuilding programs for our clients that contribute to the communities they visit with important endeavors such as the preservation of wildlife habitats.